| customerservice@aliceintheattic-ps.com Alice in the Attic P.O. Box 10067 Chicago, IL 60610-9998 Email: customerservice@aliceintheattic-ps.com The Sassafras Shop c/o Alice in the Attic P.O. Box 10067 Chicago, IL 60610-9998 Email: customerservice@aliceintheattic-ps.com or thesassafrasshop@aliceintheattic-ps.com |
| STORE POLICY (includes merchandise in The Sassafras Shop) |
| STORE PURCHASES (includes merchandise in The Sassafras Shop) Payment through PayPal is preferred. See STORE POLICY below regarding certifed checks and money orders. ORIGINAL ART Contact the artist directly. In most instances the purchases will be between the artist and buyer. |
| CONTACT INFORMATION |
| PAYMENTS |
| CREDIT CARDS: Via PayPal. CERTIFIED CHECKS AND MONEY ORDERS: This statement is being eliminated. Alice in the Attic will not accept payment for any item other than through PayPal. This includes The Sassafras Shop and any Specialized Services referred to in this site. Western Union has not ever been used to obtain payment and will not be used. Only PayPal is used for payments. |
By making a purchase you are accepting and agreeing to all of the terms and conditions as set forth in the POLICY listed above for Alice in the Attic (aliceintheattic-ps.com). The POLICY and general information may change from time to time and it is your responsibility to check this page. An box will appear next to the new addition(s), edits/changes, or deletions. |
| BUYER'S AGREEMENT |
Make Purchases with PayPal, Certified Check, or Money Order |
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| TERMS AND CONDITIONS |
| Store Policy and Buyer Information page updated November 15, 2009. |
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| CUSTOMER SERVICE |
| GUARANTEE |
| PRICING |
| SHIPPING |
| RETURNS |
| All items are "as is". The condition of the item of sale is noted in the description or subject area of the item (example of subject area: BOOKS). |
| Alice in the Attic's Store - The items are fully described with their respective photos. Vintage, collectible and rare items are guaranteed authentic. If the date is unknown. the description indicates an approximate date or states the date is unknown. If the maker or designer is unknown, no mention will be made. Original Art: Original art/designs are the sole responsibility of the artists and designers. All information regarding these works are directly from the artists and designer and the text is edited for space and content, but with their approval. The Sassafras Shop is part of the Alice in the Attic Store selling new merchandise with the touch of the Vintage Look. All policies are the same. |
| Most prices include shipping and handling. Sales tax is sometimes included in the price. Please note that the PayPal listing may not make reference to the shipping and handling or sales tax. In all instances the description will provide this information. |
| Many of the items will be shipped by first class mail or by UPS or Express Mail. Special collectibles will be shipped either overnight or second day or next business day delivered. A signature will be required for all deliveries. This prevents unnecessary handling, especially with fragile items, and guarantees the merchandise is received by the proper person. Multiple, special priced used books will be shipped by media mail. DHL has never been used by Alice in the Attic or The Sassafras Shop. |
| Because many of the items are one-of-a-kind or limited supply, all sales are final, EXCEPT for damaged-in-shipping merchandise. If your purchase is damaged in shipping, simply get a statement from the post office or UPS and return "postage paid by shipper" by the same method sent. In order to obtain a credit or refund for damaged-in-shipping merchandise, you must return the item with a post mark of no later than 7 days of receipt of the merchandise. |
| Customer service is a high priority at Alice in the Attic. If you have any questions, send an e-mail. You will receive a response as soon as feasible, usually within 24 hours or less. Mark your e-mail "Customer Question" in the subject line. |
| Alice in the Attic Specialized Services P.O. Box 10067 Chicago, IL 60610-9998 Email: specializedservices@aliceintheattic-ps.com |
| PRIVACY POLICY Your privacy is protected and respected. Alice in the Attic does not share your information and does not collect personal or financial data. We do not send out unsolicited e-mails. The only e-mails you will receive from this site is in response to your e-mails, order information and follow up, your questions, or by request. If someone forwards your name to us to send you information, we will let you know the name of the person and request that you confirm you want to receive the information. Your privacy is important to us. |
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| Please Note: Alice in the Attic, or The Sassafras Shop, has not ever used Verizon. If you have received, or receive any calls from a Verizon telephone number, it is not from Alice in the Attic or The Sassafras Shop. Please click on red CUSTOMER ALERT button above for additional details... For further assistance and protection, click on the OnGuard Online.gov button on the right. |
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